EBSCO incident

Service Issue Reported – Holdings Management

Resolved after 13 hours 5 minutes, affecting FOLIO and Full Text Finder Resolver and 1 more, on January 22, 2026.

resolved Jan 23, 2026, 03:12 AM UTC

The issues customers reported with Holdings Management are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.

Started
Jan 22, 2026, 02:06 PM UTC
Resolved
Jan 23, 2026, 03:12 AM UTC
Duration
13h 5m
Detected by Pingoru
Jan 22, 2026, 02:06 PM UTC

Affected components

FOLIOFull Text Finder ResolverHoldings and Link ManagementPublication Finder

Update timeline

  1. investigating Jan 22, 2026, 02:06 PM UTC

    We are currently experiencing a delay in changes made in Holdings Management or the EHoldings App in FOLIO being reflected in a timely fashion. This will result in selections/deselections made not appearing in Holdings and Link Management, the EHoldings App in FOLIO, Publication Finder and the Full Text Finder Link Resolver. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

  2. investigating Jan 22, 2026, 02:31 PM UTC

    We are continuing to investigate this issue.

  3. identified Jan 22, 2026, 05:09 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Jan 22, 2026, 05:20 PM UTC

    We are continuing to work on a fix for this issue.

  5. resolved Jan 23, 2026, 03:12 AM UTC

    The issues customers reported with Holdings Management are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.

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