Resolved after 18 minutes, affecting Additional Services, on March 3, 2026.
The issues customers reported with retrieval of Full Text Articles are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Affected components
Update timeline
- investigating Mar 03, 2026, 07:21 PM UTC
We have received reports of an issue with retrieval of Full Text Articles. This is an intermittent issue. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
- investigating Mar 03, 2026, 07:21 PM UTC
We are continuing to investigate this issue.
- resolved Mar 03, 2026, 07:40 PM UTC
The issues customers reported with retrieval of Full Text Articles are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
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