EBSCO incident
Service Issue Reported – ***Full Text Finder Resolver-Timeout Error ***
Resolved after 22 minutes, affecting Full Text Finder Resolver, on March 27, 2026.
The issues customers reported with Full Text Finder upstream request timeouts are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Affected components
Update timeline
- investigating Mar 27, 2026, 02:05 PM UTC
We have received reports of an issue with Full Text Finder Resolver, specifically, customers are getting an upstream request timeout error. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
- resolved Mar 27, 2026, 02:27 PM UTC
The issues customers reported with Full Text Finder upstream request timeouts are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
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