EBSCO incident
Service Issue Reported – Adobe DRM Full eBook Downloads Error
Resolved after 23 hours 21 minutes, affecting EBSCO eBooks, on April 8, 2026.
The issues customers reported with eBook downloads, specifically, downloading full, Adobe-DRM-protected EBSCO eBooks are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
Affected components
Update timeline
- investigating Apr 08, 2026, 01:12 PM UTC
We have received reports of an issue with eBook downloads, specifically, downloading full, Adobe-DRM-protected EBSCO eBooks. This issue is due to Adobe-driven 3rd party maintenance. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
- resolved Apr 09, 2026, 12:34 PM UTC
The issues customers reported with eBook downloads, specifically, downloading full, Adobe-DRM-protected EBSCO eBooks are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.
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