EBSCO incident

Service Issue Reported – Classic EDS Search Box

Resolved after 46 minutes, affecting EBSCO Discovery Service and Additional Services, on March 10, 2025.

resolved Mar 10, 2025, 02:01 PM UTC

The issues customers reported with EDS Search Box; Google Scholar, Pub Med, and FTF Link Outs are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.

Started
Mar 10, 2025, 01:15 PM UTC
Resolved
Mar 10, 2025, 02:01 PM UTC
Duration
46m
Detected by Pingoru
Mar 10, 2025, 01:15 PM UTC

Affected components

EBSCO Discovery ServiceAdditional Services

Update timeline

  1. investigating Mar 10, 2025, 01:15 PM UTC

    We have received reports of an issue with EDS Search Box; Google Scholar, Pub Med, and FTF Link Outs. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

  2. investigating Mar 10, 2025, 01:25 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 10, 2025, 01:26 PM UTC

    We are continuing to investigate this issue.

  4. resolved Mar 10, 2025, 02:01 PM UTC

    The issues customers reported with EDS Search Box; Google Scholar, Pub Med, and FTF Link Outs are now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.

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