EBSCO incident

Service Issue Reported – My Collection Searching in EBSCOhost Collection Manager

Resolved after 1 hour 5 minutes, affecting EBSCOhost Collection Manager, on June 17, 2025.

resolved Jun 17, 2025, 08:22 PM UTC

The issue customers reported with My Collection searches in EBSCOhost Collection Manager (ECM) is now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.

Started
Jun 17, 2025, 07:17 PM UTC
Resolved
Jun 17, 2025, 08:22 PM UTC
Duration
1h 5m
Detected by Pingoru
Jun 17, 2025, 07:17 PM UTC

Affected components

EBSCOhost Collection Manager

Update timeline

  1. investigating Jun 17, 2025, 07:17 PM UTC

    We have received reports of an issue with My Collection searches in EBSCOhost Collection Manager (ECM). Our engineering teams are currently investigating the issue and we will update this page when more information is available.

  2. resolved Jun 17, 2025, 08:22 PM UTC

    The issue customers reported with My Collection searches in EBSCOhost Collection Manager (ECM) is now resolved. If you continue to experience an issue please contact Customer Support. We apologize for the inconvenience.

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