Resolved after 1 hour 29 minutes, affecting Core API and Easyship Web App, on April 7, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Core APIEasyship Web App
Update timeline
- investigating Apr 07, 2025, 07:14 PM UTC
We are currently experiencing delay in syncing orders, and generating shipping labels. Our engineering team is investigating the issue
- identified Apr 07, 2025, 08:17 PM UTC
The issue has been identified and a fix is currently being tested
- monitoring Apr 07, 2025, 08:19 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 07, 2025, 08:43 PM UTC
The incident has been resolved
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