EasyPost incident

Elevated error rates and p95 for FedEx rating and label operations

Resolved after 4 hours 37 minutes, affecting FedEx, on October 27, 2025.

monitoring Oct 27, 2025, 07:41 PM UTC

FedEx API performance has largely recovered, however error rates are still elevated and we are still experiencing occasional periods of high p95 and rating timeouts.

Started
Oct 27, 2025, 04:18 PM UTC
Resolved
Oct 27, 2025, 08:55 PM UTC
Duration
4h 37m
Detected by Pingoru
Oct 27, 2025, 04:18 PM UTC

Affected components

FedEx

Update timeline

  1. investigating Oct 27, 2025, 04:18 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 27, 2025, 04:44 PM UTC

    FedEx APIs have been returning elevated error rates and slower than normal responses, but look to be recovering. We will continue to monitor.

  3. monitoring Oct 27, 2025, 07:41 PM UTC

    FedEx API performance has largely recovered, however error rates are still elevated and we are still experiencing occasional periods of high p95 and rating timeouts.

  4. resolved Oct 27, 2025, 08:55 PM UTC

    FedEx API has returned to normal error rates and response times.

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