Resolved after 3 hours 15 minutes, affecting API and Tracking, on November 12, 2025.
Issue has been resolved and we will continue to monitor.
Affected components
APITracking
Update timeline
- identified Nov 12, 2025, 04:26 PM UTC
Some users are currently unable to retrieve shipments and trackers. The EasyPost team has identified the root cause and is working on a resolution.
- identified Nov 12, 2025, 05:16 PM UTC
A fix has been put in place. Service is beginning to normalize.
- monitoring Nov 12, 2025, 05:54 PM UTC
Issue has been resolved and we will continue to monitor.
- resolved Nov 12, 2025, 07:41 PM UTC
This incident has been resolved.
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