EasyPost incident

UPS API Degraded Service

Resolved after 21 hours 35 minutes, affecting UPS and UPSDAP and 1 more, on November 28, 2025.

monitoring Nov 28, 2025, 07:50 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 28, 2025, 05:30 PM UTC
Resolved
Nov 29, 2025, 03:06 PM UTC
Duration
21h 35m
Detected by Pingoru
Nov 28, 2025, 05:30 PM UTC

Affected components

UPSUPSDAPUPS SurePostUPS Mail Innovations

Update timeline

  1. investigating Nov 28, 2025, 05:30 PM UTC

    EasyPost is experiencing extended response times due to degradation in performance from the UPS API. Our team is investigating.

  2. monitoring Nov 28, 2025, 07:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 29, 2025, 03:06 PM UTC

    This incident has been resolved.

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