EasyPost incident

FedEx: Reduced performance and elevated error rates

Resolved after 2 hours 52 minutes, affecting FedEx and FedEx SmartPost, on January 29, 2026.

identified Jan 29, 2026, 03:05 PM UTC

We're experiencing reduced performance and increased timeouts/error responses from FedEx APIs. We've reached out to FedEx and will update this incident when we learn more.

Started
Jan 29, 2026, 03:05 PM UTC
Resolved
Jan 29, 2026, 05:58 PM UTC
Duration
2h 52m
Detected by Pingoru
Jan 29, 2026, 03:05 PM UTC

Affected components

FedExFedEx SmartPost

Update timeline

  1. identified Jan 29, 2026, 03:05 PM UTC

    We're experiencing reduced performance and increased timeouts/error responses from FedEx APIs. We've reached out to FedEx and will update this incident when we learn more.

  2. resolved Jan 29, 2026, 05:58 PM UTC

    FedEx carrier API performance has returned to normal.

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