EasyPost incident

FedEx experiencing elevated error rate with label buys

Resolved after 1 hour 22 minutes, affecting FedEx and FedEx SmartPost, on August 25, 2025.

resolved Aug 25, 2025, 02:51 PM UTC

FedEx API has remained stable and error rates have been at normal levels for over an hour. Incident appears to be resolved.

Started
Aug 25, 2025, 01:28 PM UTC
Resolved
Aug 25, 2025, 02:51 PM UTC
Duration
1h 22m
Detected by Pingoru
Aug 25, 2025, 01:28 PM UTC

Affected components

FedExFedEx SmartPost

Update timeline

  1. investigating Aug 25, 2025, 01:28 PM UTC

    We are investigating FedEx API issues with label buys.

  2. monitoring Aug 25, 2025, 01:37 PM UTC

    Our investigation has confirmed the issue was with the carrier servers/APIs, and appears to now be resolved on the FedEx side. Error rates are back to normal levels. We will continue to monitor.

  3. resolved Aug 25, 2025, 02:51 PM UTC

    FedEx API has remained stable and error rates have been at normal levels for over an hour. Incident appears to be resolved.

Your product runs on more than EasyPost

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →