EasyPost incident

UPS partial outage

Resolved after 9 hours 52 minutes, affecting UPS and UPSDAP and 1 more, on September 21, 2025.

monitoring Sep 21, 2025, 05:53 AM UTC

The connectivity issue between EasyPost and UPS has improved. Response times and error rates are back to normal. We are continuing to monitor.

Started
Sep 21, 2025, 04:48 AM UTC
Resolved
Sep 21, 2025, 02:41 PM UTC
Duration
9h 52m
Detected by Pingoru
Sep 21, 2025, 04:48 AM UTC

Affected components

UPSUPSDAPUPS SurePostUPS Mail Innovations

Update timeline

  1. investigating Sep 21, 2025, 04:48 AM UTC

    The EasyPost engineering team is currently investigating an issue affecting UPS operations for some customers.

  2. monitoring Sep 21, 2025, 05:53 AM UTC

    The connectivity issue between EasyPost and UPS has improved. Response times and error rates are back to normal. We are continuing to monitor.

  3. resolved Sep 21, 2025, 02:41 PM UTC

    This incident has been resolved.

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