Resolved after 9 hours 52 minutes, affecting UPS and UPSDAP and 1 more, on September 21, 2025.
The connectivity issue between EasyPost and UPS has improved. Response times and error rates are back to normal. We are continuing to monitor.
Affected components
UPSUPSDAPUPS SurePostUPS Mail Innovations
Update timeline
- investigating Sep 21, 2025, 04:48 AM UTC
The EasyPost engineering team is currently investigating an issue affecting UPS operations for some customers.
- monitoring Sep 21, 2025, 05:53 AM UTC
The connectivity issue between EasyPost and UPS has improved. Response times and error rates are back to normal. We are continuing to monitor.
- resolved Sep 21, 2025, 02:41 PM UTC
This incident has been resolved.
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