EasyPost incident

Label buy issues affecting multiple carriers

Resolved after 1 hour 45 minutes, affecting Ontrac, on October 5, 2025.

monitoring Oct 05, 2025, 01:52 PM UTC

A fix has been implemented and we are monitoring the results. All impacted carriers are working normally now.

Started
Oct 05, 2025, 01:09 PM UTC
Resolved
Oct 05, 2025, 02:54 PM UTC
Duration
1h 45m
Detected by Pingoru
Oct 05, 2025, 01:09 PM UTC

Affected components

Ontrac

Update timeline

  1. investigating Oct 05, 2025, 01:09 PM UTC

    We are investigating - impacted carriers: Jitsu, UniUni, Veho, OnTrac

  2. identified Oct 05, 2025, 01:20 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 05, 2025, 01:52 PM UTC

    A fix has been implemented and we are monitoring the results. All impacted carriers are working normally now.

  4. resolved Oct 05, 2025, 02:54 PM UTC

    This incident has been resolved.

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