e-Boks incident

Problemer på den offentlige NemLog-in / There are problems with the public NemLog-in solution

Resolved after 11 hours 4 minutes, affecting Public login provider – Nemlog-in, on January 24, 2026.

monitoring Jan 24, 2026, 10:43 PM UTC

We are continuing to monitor for any further issues.

Started
Jan 24, 2026, 09:06 PM UTC
Resolved
Jan 25, 2026, 08:11 AM UTC
Duration
11h 4m
Detected by Pingoru
Jan 24, 2026, 09:06 PM UTC

Affected components

Public login provider – Nemlog-in

Update timeline

  1. investigating Jan 24, 2026, 09:06 PM UTC

    Der opleves problemer på den offentlige Digital Post løsning, hvilket betyder, at det ikke er muligt at logge på e-Boks via Nemlog-in. Fejlen er rapporteret til Digitaliseringsstyrelsen og afventer deres fejlrettelse. Det er muligt at logge på e-Boks via app. There are problems with the public digital mail solution, which means that it is not possible to log in to e-Boks via Nemlog-in. The problem has been reported to the Danish Agency for Digital Government and is awaiting their error correction. It is still possible to log in to e-Boks via the app.

  2. monitoring Jan 24, 2026, 10:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jan 24, 2026, 10:43 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jan 25, 2026, 08:11 AM UTC

    This incident has been resolved.

Your product runs on more than e-Boks

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →