Dynamic Yield incident

Admin access is not working for several users on the USE & EUC servers

Resolved after 33 minutes, affecting Administration Site, on July 7, 2025.

investigating Jul 07, 2025, 07:55 AM UTC

We are continuing to investigate this issue.

Started
Jul 07, 2025, 07:55 AM UTC
Resolved
Jul 07, 2025, 08:29 AM UTC
Duration
33m
Detected by Pingoru
Jul 07, 2025, 07:55 AM UTC

Affected components

Administration Site

Update timeline

  1. investigating Jul 07, 2025, 07:55 AM UTC

    We are currently investigating an issue where some users in both EU and US servers, are being prevented from using the DY Admin. Affected users will see a "Something Went Wrong" error response displayed when trying to access the different features. Our development team is working on a solution and will continue to monitor and provide updates accordingly. Our apologies for the inconvenience this may have caused.

  2. investigating Jul 07, 2025, 07:55 AM UTC

    We are continuing to investigate this issue.

  3. resolved Jul 07, 2025, 08:29 AM UTC

    This incident has been resolved.

Your product runs on more than Dynamic Yield

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →