Dwolla incident
Elevated API 500 errors on Customers, Funding Sources, and Mass Payments
Resolved after 2 hours 16 minutes, affecting API - Production, on July 13, 2026.
A fix has been deployed and error rates are returning to normal across the affected endpoints and the Dashboard. We are monitoring to confirm full recovery.
Affected components
Update timeline
- investigating Jul 13, 2026, 05:03 PM UTC
We are currently investigating elevated error rates (HTTP 500) affecting requests to the Customers, Funding Sources, and Mass Payments API endpoints. Some requests to these endpoints may fail or time out. Our engineering team is actively investigating. We will provide an update within as soon as we have more information.
- monitoring Jul 13, 2026, 05:15 PM UTC
A fix has been deployed and error rates are returning to normal across the affected endpoints and the Dashboard. We are monitoring to confirm full recovery.
- resolved Jul 13, 2026, 07:20 PM UTC
This issue is resolved.
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