Dwolla incident
Delay in processing ACH transactions and delivery of related webhooks in production
Resolved after 1 hour 40 minutes, affecting API - Production, on March 18, 2025.
This incident has been resolved. All transfers statuses have been updated and webhooks are being delivered.
Affected components
Update timeline
- identified Mar 18, 2025, 01:15 PM UTC
We have experienced a delay in the morning processing of ACH transactions on the platform. This impacts the webhook delivery and API transfer status updates for ACH credit and debit transactions that are expected to update today. Our support team is working as quickly as possible to recover from this and avoid downstream impacts with the 9:00 AM CT export of Same-day ACH debit and credit transactions. We will provide an update when the process completes, and we apologize for any inconvenience caused by this disruption.
- identified Mar 18, 2025, 02:16 PM UTC
The scheduled 9:00 AM CT Same Day ACH processing completed successfully. While the core ACH processing is functioning, there are still delays in webhook delivery. We will post another update as soon as the issue is resolved.
- resolved Mar 18, 2025, 02:56 PM UTC
This incident has been resolved. All transfers statuses have been updated and webhooks are being delivered.
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