Dwolla incident
[Production] Secure Exchange, Open Banking, and VAN Creation API Errors
Resolved after 8 hours 40 minutes, affecting API - Production, on May 13, 2025.
We are currently monitoring an issue in Production affecting several endpoints that power Secure Exchange, Open Banking, and Virtual Account Number (VAN) Creation. These endpoints were returning 500 Server Error responses between 1:02 AM CT and 9:11 AM CT, but are now showing signs of recovery after applying a fix. Affected endpoints include: /exchange-sessions /exchanges /exchange-partners POST /funding-sources (for token exchanges and VANs creation only) Note: Sandbox environments are not impacted, and testing continues to function as expected. We will continue to monitor the fix closely and provide further updates as needed. Thank you for your patience.
Affected components
Update timeline
- monitoring May 13, 2025, 02:26 PM UTC
We are currently monitoring an issue in Production affecting several endpoints that power Secure Exchange, Open Banking, and Virtual Account Number (VAN) Creation. These endpoints were returning 500 Server Error responses between 1:02 AM CT and 9:11 AM CT, but are now showing signs of recovery after applying a fix. Affected endpoints include: /exchange-sessions /exchanges /exchange-partners POST /funding-sources (for token exchanges and VANs creation only) Note: Sandbox environments are not impacted, and testing continues to function as expected. We will continue to monitor the fix closely and provide further updates as needed. Thank you for your patience.
- resolved May 13, 2025, 02:42 PM UTC
This incident has been resolved.
Your product runs on more than Dwolla
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services