Resolved on August 14, 2025.
Last night, beginning approximately at 8:27 PM CT. A recent change resulted in a temporary outage of our RTP service. This caused a backlog of transactions to accumulate and delayed the processing of some payments. Our engineering team identified the root cause and took immediate action. We successfully restored the service at approximately 8:45 AM CT. All affected payments have now been successfully processed, and the system is operating as expected. We have implemented a permanent fix to address the underlying issue and prevent a recurrence. We apologize for any inconvenience this may have caused and appreciate your patience.
Update timeline
- resolved Aug 14, 2025, 02:51 PM UTC
Last night, beginning approximately at 8:27 PM CT. A recent change resulted in a temporary outage of our RTP service. This caused a backlog of transactions to accumulate and delayed the processing of some payments. Our engineering team identified the root cause and took immediate action. We successfully restored the service at approximately 8:45 AM CT. All affected payments have now been successfully processed, and the system is operating as expected. We have implemented a permanent fix to address the underlying issue and prevent a recurrence. We apologize for any inconvenience this may have caused and appreciate your patience.
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