Dwolla incident
Intermittent high response times and timeouts on /customers and /transfers
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Resolved after 3 hours 47 minutes, affecting API - Production, on August 26, 2025.
We have identified the cause of the degraded performance and have implemented a fix. Response times across the API are now improving.
Affected components
API - Production
Update timeline
- investigating Aug 26, 2025, 02:23 PM UTC
We are currently experiencing higher than normal response times on the /customers and /transfers endpoints and are working to resolve this issue. We'll update again when this issue has been resolved.
- monitoring Aug 26, 2025, 02:32 PM UTC
We have identified the cause of the degraded performance and have implemented a fix. Response times across the API are now improving.
- resolved Aug 26, 2025, 06:10 PM UTC
This incident has been resolved.
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