duvo.ai incident
Computer Use connection is experiencing degraded performance
Resolved after 9 hours 37 minutes, affecting Tools and access (Computer Use), on August 21, 2026.
Computer Use is operational again. We have completed our remediation and confirmed that sessions are starting successfully.
Affected components
Update timeline
- investigating Aug 21, 2026, 09:19 AM UTC
We are investigating an issue affecting Computer Use.
- identified Aug 21, 2026, 10:24 AM UTC
We have identified an issue affecting one region of a third-party infrastructure provider that is preventing some Computer Use sessions from starting. We are working with the provider on a fix and are continuing to monitor the impact.
- identified Aug 21, 2026, 12:49 PM UTC
We have identified an incompatibility between Zen 4 and Zen 5 architectures within a third-party infrastructure provider that is preventing some new Computer Use sessions from starting. The provider is working to separate the affected infrastructure and restore service.
- resolved Aug 21, 2026, 06:57 PM UTC
Computer Use is operational again. We have completed our remediation and confirmed that sessions are starting successfully.
- resolved Aug 21, 2026, 06:57 PM UTC
Computer Use is operational again. We have completed our remediation and confirmed that sessions are starting successfully.
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