Dust incident

Sign-In Errors

Resolved after 51 minutes, on November 30, 2025.

resolved Nov 30, 2025, 09:48 AM UTC

The DNS configuration issue impacting sign-in has been fully resolved. All authentication subdomains have been re-verified, and sign-in is now working normally for all users. Everything is operating as expected, and we will continue to monitor to ensure a smooth experience moving forward.

Started
Nov 30, 2025, 08:56 AM UTC
Resolved
Nov 30, 2025, 09:48 AM UTC
Duration
51m
Detected by Pingoru
Nov 30, 2025, 08:56 AM UTC

Update timeline

  1. investigating Nov 30, 2025, 08:56 AM UTC

    We are currently investigating an issue causing some users to experience errors when attempting to sign in. The impact appears to vary by region and network conditions. Our team is working to identify the cause and restore full functionality. More updates will follow.

  2. identified Nov 30, 2025, 09:43 AM UTC

    We have identified a configuration issue affecting DNS resolution for some of our authentication subdomains. An updated configuration has been applied and sign-in functionality has begun to recover.

  3. resolved Nov 30, 2025, 09:48 AM UTC

    The DNS configuration issue impacting sign-in has been fully resolved. All authentication subdomains have been re-verified, and sign-in is now working normally for all users. Everything is operating as expected, and we will continue to monitor to ensure a smooth experience moving forward.

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