Dust incident

Conversations processing errors

Resolved after 2 hours 27 minutes, on February 26, 2026.

monitoring Feb 26, 2026, 07:25 PM UTC

We are continuing to monitor for any further issues.

Started
Feb 26, 2026, 04:58 PM UTC
Resolved
Feb 26, 2026, 07:25 PM UTC
Duration
2h 27m
Detected by Pingoru
Feb 26, 2026, 04:58 PM UTC

Update timeline

  1. investigating Feb 26, 2026, 04:58 PM UTC

    We are currently experiencing intermittent issues with message processing. Some conversations may fail to send or receive responses. Our team is actively investigating.

  2. investigating Feb 26, 2026, 06:52 PM UTC

    We are continuing to investigate this issue.

  3. identified Feb 26, 2026, 06:56 PM UTC

    The issue has been identified and we are working on a fix.

  4. monitoring Feb 26, 2026, 06:58 PM UTC

    A fix has been implemented and we are monitorng the results.

  5. monitoring Feb 26, 2026, 07:25 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Feb 26, 2026, 07:25 PM UTC

    We are continuing to monitor for any further issues.

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