Dubber incident

Investigating issues with US Dubber Accounts

Resolved after 8 hours 59 minutes, affecting United States (US) - Dubber Portal, on July 16, 2025.

monitoring Jul 16, 2025, 10:04 PM UTC

We found the problem and have taken corrective action. We can see call recordings resuming in the US and we will continue to monitor the nodes to verify this issue has been rectified.

Started
Jul 16, 2025, 09:16 PM UTC
Resolved
Jul 17, 2025, 06:16 AM UTC
Duration
8h 59m
Detected by Pingoru
Jul 16, 2025, 09:16 PM UTC

Affected components

United States (US) - Dubber Portal

Update timeline

  1. investigating Jul 16, 2025, 09:16 PM UTC

    We are investigating reports that recordings have stopped updating in the US Dubber portal. We will provide more detail when this has been identified.

  2. investigating Jul 16, 2025, 09:48 PM UTC

    Dubber is continuing to work to identify the issues impacting the US Dubber portal accounts. We will identify and remedy the issues as swiftly as possible

  3. monitoring Jul 16, 2025, 10:04 PM UTC

    We found the problem and have taken corrective action. We can see call recordings resuming in the US and we will continue to monitor the nodes to verify this issue has been rectified.

  4. resolved Jul 17, 2025, 06:16 AM UTC

    This incident has been resolved.

Your product runs on more than Dubber

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →