Resolved after 1 hour 13 minutes, affecting Payment Services, on July 25, 2025.
A fix has been implemented and the issue looks to be resolved. We will be closely monitoring for at least the next 30 minutes and will provide further updates in due course.
Affected components
Update timeline
- investigating Jul 25, 2025, 07:41 AM UTC
Dubber are aware of a problem that may be impacting the ability to process calls and payments. We are investigating as a matter of urgency and will provide regular updates.
- identified Jul 25, 2025, 08:11 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 25, 2025, 08:27 AM UTC
A fix has been implemented and the issue looks to be resolved. We will be closely monitoring for at least the next 30 minutes and will provide further updates in due course.
- resolved Jul 25, 2025, 08:54 AM UTC
This incident has been resolved.
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