Dropzone AI incident

Drop in alert ingestion

Resolved after 1 hour 39 minutes, affecting Dropzone Instances, on March 28, 2026.

resolved Mar 28, 2026, 05:45 PM UTC

This issue has been resolved, all delayed alerts have been backfilled and new alerts are being received and processed.

Started
Mar 28, 2026, 04:05 PM UTC
Resolved
Mar 28, 2026, 05:45 PM UTC
Duration
1h 39m
Detected by Pingoru
Mar 28, 2026, 04:05 PM UTC

Affected components

Dropzone Instances

Update timeline

  1. investigating Mar 28, 2026, 04:05 PM UTC

    Dropzone has identified a drop in alert ingestion across multiple customer environments. A fix is in progress.

  2. investigating Mar 28, 2026, 04:34 PM UTC

    We have identified the cause of the alert ingestion delay and fix is rolling out to all environments. No data loss is expected, and delayed alerts are being processed now.

  3. investigating Mar 28, 2026, 05:32 PM UTC

    We have identified the cause of the alert ingestion delay and fix is rolling out to all environments. No data loss is expected, and delayed alerts are being processed now.

  4. resolved Mar 28, 2026, 05:45 PM UTC

    This issue has been resolved, all delayed alerts have been backfilled and new alerts are being received and processed.

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