Resolved after 1 hour 39 minutes, affecting Dropzone Instances, on March 28, 2026.
This issue has been resolved, all delayed alerts have been backfilled and new alerts are being received and processed.
Affected components
Update timeline
- investigating Mar 28, 2026, 04:05 PM UTC
Dropzone has identified a drop in alert ingestion across multiple customer environments. A fix is in progress.
- investigating Mar 28, 2026, 04:34 PM UTC
We have identified the cause of the alert ingestion delay and fix is rolling out to all environments. No data loss is expected, and delayed alerts are being processed now.
- investigating Mar 28, 2026, 05:32 PM UTC
We have identified the cause of the alert ingestion delay and fix is rolling out to all environments. No data loss is expected, and delayed alerts are being processed now.
- resolved Mar 28, 2026, 05:45 PM UTC
This issue has been resolved, all delayed alerts have been backfilled and new alerts are being received and processed.
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