Dropzone AI incident
Some investigations delayed on subset of environments
Resolved after 42 minutes, affecting Dropzone Instances, on June 23, 2026.
The fix has been rolled out to all environments, delayed alerts are being processed, and all systems are now operating normally.
Affected components
Update timeline
- identified Jun 23, 2026, 09:55 PM UTC
Dropzone has identified a drop in alert processing across 5% of customer environments. For those affected, alerts which were ingested during daily system updates were stuck in a pending state and were not investigated. A fix is in progress, and will automatically start those delayed investigations.
- resolved Jun 23, 2026, 10:38 PM UTC
The fix has been rolled out to all environments, delayed alerts are being processed, and all systems are now operating normally.
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