Resolved after 3 hours 12 minutes, affecting Send signature requests and Document signing through Dropbox Sign and Fax and 1 more, on January 2, 2026.
The issue has been identified and a fix is being implemented.
Affected components
Send signature requestsDocument signing through Dropbox Sign and FaxAPI callbacks from Dropbox SignSalesforceHubSpotFinished document deliveryFax sending through Dropbox FaxReceive faxesEmbedded signing through Dropbox Sign
Update timeline
- investigating Jan 02, 2026, 08:13 PM UTC
Update: We're getting closer to a solution. Our engineers are working to fix this problem.
- identified Jan 02, 2026, 09:50 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jan 02, 2026, 11:25 PM UTC
We're back! Dropbox Sign should be up and running. Thanks for bearing with us.
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