Dropbox Sign incident
We are currently experiencing delays in sending Sign emails to our users
Minor Vendor's status page →
Resolved after 29 minutes, affecting Send signature requests and Finished document delivery, on January 14, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Send signature requestsFinished document delivery
Update timeline
- investigating Jan 14, 2026, 08:05 PM UTC
We are currently experiencing delays in sending Sign emails to our users. We are working to resolve the issue as quickly as possible. Thank you for your patience.
- monitoring Jan 14, 2026, 08:20 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 14, 2026, 08:34 PM UTC
This incident has been resolved.
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