Dropbox Sign incident

Uploading is not working as expected

Resolved after 2 hours 10 minutes, affecting Send signature requests, on March 2, 2026.

monitoring Mar 02, 2026, 06:55 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Mar 02, 2026, 06:16 PM UTC
Resolved
Mar 02, 2026, 08:27 PM UTC
Duration
2h 10m
Detected by Pingoru
Mar 02, 2026, 06:16 PM UTC

Affected components

Send signature requests

Update timeline

  1. investigating Mar 02, 2026, 06:16 PM UTC

    We are currently experiencing higher than normal uploading and processing times. We are working to resolve the issue as quickly as possible. Thank you for your patience.

  2. monitoring Mar 02, 2026, 06:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 02, 2026, 08:27 PM UTC

    This incident has been resolved.

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