Dropbox Sign incident

Sign features in PDF editor and Dropbox Mobile might not be working for some users.

Resolved after 36 minutes, affecting Send signature requests and Document signing through Dropbox Sign and Fax, on August 4, 2025.

investigating Aug 04, 2025, 04:44 AM UTC

Sign features in PDF editor and Dropbox Mobile might not be working for some users. We’re working to fix the problem as quickly as we can.

Started
Aug 04, 2025, 04:44 AM UTC
Resolved
Aug 04, 2025, 05:20 AM UTC
Duration
36m
Detected by Pingoru
Aug 04, 2025, 04:44 AM UTC

Affected components

Send signature requestsDocument signing through Dropbox Sign and Fax

Update timeline

  1. investigating Aug 04, 2025, 04:44 AM UTC

    Sign features in PDF editor and Dropbox Mobile might not be working for some users. We’re working to fix the problem as quickly as we can.

  2. resolved Aug 04, 2025, 05:20 AM UTC

    This incident has been resolved.

Your product runs on more than Dropbox Sign

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →