Dropbox Sign incident
We are currently investigating performance problems with our API endpoints
Minor Vendor's status page →
Resolved after 4 hours 29 minutes, affecting Send signature requests and Document signing through Dropbox Sign and Fax and 1 more, on August 4, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Send signature requestsDocument signing through Dropbox Sign and FaxAPI callbacks from Dropbox SignFinished document delivery
Update timeline
- investigating Aug 04, 2025, 11:43 AM UTC
We are currently investigating performance problems with our site and API endpoints. Thank you for your patience while we work to resolve this issue.
- investigating Aug 04, 2025, 01:36 PM UTC
We are continuing to investigate this issue.
- monitoring Aug 04, 2025, 02:53 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 04, 2025, 04:13 PM UTC
This incident has been resolved.
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