Resolved after 6 hours 41 minutes, on November 25, 2024.
The previously reported intermittent API order processing delays have been resolved. Partners will be contacted by their DriveWealth Relationship Manager once the analysis of orders impacted by the incident is complete. All DriveWealth systems are operating normally.
Update timeline
- investigating Nov 25, 2024, 03:40 PM UTC
DriveWealth is currently investigating intermittent API order processing delays.
- investigating Nov 25, 2024, 03:41 PM UTC
DriveWealth is currently investigating intermittent API order processing delays.
- identified Nov 25, 2024, 04:43 PM UTC
DriveWealth has resolved the intermittent API order processing delays that were previously reported, and new orders are now being processed without issue. We are continuing to analyze the impacted orders . For additional information, please contact your Relationship Manager.
- resolved Nov 25, 2024, 10:22 PM UTC
The previously reported intermittent API order processing delays have been resolved. Partners will be contacted by their DriveWealth Relationship Manager once the analysis of orders impacted by the incident is complete. All DriveWealth systems are operating normally.
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