DriveWealth incident

Pre-market Order Execution Report Delay

Resolved after 5 hours 59 minutes, on February 18, 2025.

resolved Feb 18, 2025, 08:59 PM UTC

All execution reports for the previously reported issue have been delivered to partners. Partners with any questions related to the incident can contact their relationship manager.

Started
Feb 18, 2025, 02:59 PM UTC
Resolved
Feb 18, 2025, 08:59 PM UTC
Duration
5h 59m
Detected by Pingoru
Feb 18, 2025, 02:59 PM UTC

Update timeline

  1. investigating Feb 18, 2025, 02:59 PM UTC

    DriveWealth is investigating a subset of pre-market orders that were executed in the opening auction but whose execution reports are currently in a pending state. More information will be provided as it becomes available.

  2. identified Feb 18, 2025, 08:01 PM UTC

    Execution reports for the previously filled opening auction orders have begun to be transmitted to partners. A further update will be provided when the process completes.

  3. resolved Feb 18, 2025, 08:59 PM UTC

    All execution reports for the previously reported issue have been delivered to partners. Partners with any questions related to the incident can contact their relationship manager.

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