DreamHost incident

Panel Login Password Reset Emails Disruption

Resolved after 1 hour 34 minutes, affecting Internal Services and Internal Services (Internal Services — DreamHost Web Panel), on October 17, 2026.

monitoring Oct 17, 2026, 10:05 PM UTC

Our team has resolved the issue delaying DreamHost Web Panel emails, including login verification and password reset emails. We're now monitoring to make sure delivery stays stable. Some customers may still receive delayed emails, and expired links can be requested again. We’ll share another update once we’re confident everything is fully resolved.

Started
Oct 17, 2026, 09:50 PM UTC
Resolved
Oct 17, 2026, 11:25 PM UTC
Duration
1h 34m
Detected by Pingoru
Oct 17, 2026, 09:50 PM UTC

Affected components

Internal ServicesInternal Services (Internal Services — DreamHost Web Panel)

Update timeline

  1. investigating Oct 17, 2026, 09:50 PM UTC

    We have identified an issue where some customers are not receiving emails from the DreamHost panel. This includes login verification emails, which are sent when signing in from a new device or location, and password reset emails. Our team is investigating and working to restore email delivery as quickly as possible. We apologize for the inconvenience and will continue to provide updates.

  2. monitoring Oct 17, 2026, 10:05 PM UTC

    Our team has resolved the issue delaying DreamHost Web Panel emails, including login verification and password reset emails. We're now monitoring to make sure delivery stays stable. Some customers may still receive delayed emails, and expired links can be requested again. We’ll share another update once we’re confident everything is fully resolved.

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