DrChrono incident

DrChrono Slowness

Resolved after 6 hours 30 minutes, affecting drchrono.com and drchrono iPad EHR, on June 4, 2026.

resolved Jun 04, 2026, 07:02 PM UTC

We have confirmed that the adjustments we implemented have fully resolved the issue and our systems are up and operational. We appreciate your patience as we worked through this matter.

Started
Jun 04, 2026, 12:31 PM UTC
Resolved
Jun 04, 2026, 07:02 PM UTC
Duration
6h 30m
Detected by Pingoru
Jun 04, 2026, 12:31 PM UTC

Affected components

drchrono.comdrchrono iPad EHR

Update timeline

  1. investigating Jun 04, 2026, 12:31 PM UTC

    We are aware that some users may be experiencing intermittent errors when using the system. Our Support team is currently working with our Engineering team to review and resolve the issue. We will continue to monitor the situation and provide updates as more information becomes available.

  2. monitoring Jun 04, 2026, 01:46 PM UTC

    We are continuing to monitor the intermittent system errors and will provide updates as additional information becomes available.

  3. monitoring Jun 04, 2026, 01:49 PM UTC

    We are continuing to monitor the intermittent system errors and will provide updates as additional information becomes available.

  4. resolved Jun 04, 2026, 07:02 PM UTC

    We have confirmed that the adjustments we implemented have fully resolved the issue and our systems are up and operational. We appreciate your patience as we worked through this matter.

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