Resolved after 20 hours 55 minutes, affecting drchrono.com and drchrono iPad EHR, on November 18, 2024.
ID.me, our third-party vendor, has resolved their incident. Thank you for your patience and understanding.
Affected components
Update timeline
- identified Nov 18, 2024, 03:29 PM UTC
ID.me, our third-party vendor, has identified an issue within their system and is actively working on deploying a fix. We will continue to provide updates as new information becomes available. Thank you for your patience and understanding. Please follow their status page for more information: https://status.id.me/
- identified Nov 18, 2024, 04:48 PM UTC
ID.me, our third-party vendor, has identified an issue within their system and is actively working on deploying a fix. We will continue to provide updates as new information becomes available. Thank you for your patience and understanding. Please follow their status page for more information: https://status.id.me/
- identified Nov 18, 2024, 05:53 PM UTC
ID.me, our third-party vendor, is continuing to work on a fix to address their ongoing platform degradation. We will continue to provide updates as new information becomes available. Thank you for your patience and understanding. Please follow their status page for more information: https://status.id.me/
- monitoring Nov 18, 2024, 07:10 PM UTC
ID.me, our third-party vendor, has implemented a fix and is continuing to monitor their system. We will continue to provide updates as new information becomes available. Thank you for your patience and understanding. Please follow their status page for more information: https://status.id.me/
- monitoring Nov 19, 2024, 12:25 PM UTC
ID.me, our third-party vendor, has resolved their incident. Thank you for your patience and understanding.
- resolved Nov 19, 2024, 12:25 PM UTC
This incident has been resolved.
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