DrChrono incident

DrChrono Documents

Resolved after 19 hours, affecting drchrono.com and drchrono iPad EHR, on December 19, 2024.

identified Dec 19, 2024, 07:23 PM UTC

Identified: We have identified an issue with documents displayed in the patient chart. We have identified a fix and are working towards resolving this issue.

Started
Dec 19, 2024, 07:08 PM UTC
Resolved
Dec 20, 2024, 02:08 PM UTC
Duration
19h
Detected by Pingoru
Dec 19, 2024, 07:08 PM UTC

Affected components

drchrono.comdrchrono iPad EHR

Update timeline

  1. monitoring Dec 19, 2024, 07:08 PM UTC

    Monitoring: We have identified an issue with documents displayed in the patient chart. We have implemented a fix and are monitoring the results.

  2. identified Dec 19, 2024, 07:23 PM UTC

    Identified: We have identified an issue with documents displayed in the patient chart. We have identified a fix and are working towards resolving this issue.

  3. resolved Dec 20, 2024, 02:08 PM UTC

    This incident has been resolved.

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