Resolved after 8 hours 21 minutes, affecting drchrono.com and drchrono iPad EHR and 1 more, on November 18, 2025.
This issue has been resolved. Please contact support if you are still experiencing issues.
Affected components
Update timeline
- investigating Nov 18, 2025, 01:47 PM UTC
Cloudflare (internet infrastructure) is experiencing a global network outage. This issue may be impacting access to parts of the system. Our system does not leverage Cloudflare directly but many of our integrated third parties do and are showing intermittent impact. Due to this, functionality that relies on third parties may have intermittent errors and/or delays. This is also preventing our support team from accessing certain tools used to support our customers. We are monitoring the situation closely and will update this message with the known list of impacted areas.
- monitoring Nov 18, 2025, 04:21 PM UTC
Cloudflare (internet infrastructure) has communicated that they are continuing to monitor the issue. We may continue to experience intermittent issues as systems update across the internet. We will continue to monitor to ensure all systems are back to normal across the day.
- resolved Nov 18, 2025, 10:08 PM UTC
This issue has been resolved. Please contact support if you are still experiencing issues.
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