DoYouBuzz incident

Network failure

Resolved after 1 hour 29 minutes, affecting Uptime by service (Showcase) and Uptime by service (DoYouBuzz) and 1 more, on May 18, 2026.

resolved May 18, 2026, 02:12 AM UTC

The incident has been resolved. DoYouBuzz is fully operational as of 4:00 AM. A component of the network infrastructure caused a full network outage between 02:43 and 04:00 AM. The automatic failover did not trigger as expected due to the nature of the failure. Our hosting provider's on-call team restored service within 1h15. No data was lost or compromised. Going forward, our hosting provider has committed to faster automated failover (target: under 15 minutes) and a major firewall infrastructure upgrade planned for Q4 2026. We apologize for the disruption.

Started: May 18, 2026, 12:43 AM UTC
Resolved: May 18, 2026, 02:12 AM UTC
Duration: 1h 29m
Detected by Pingoru: May 18, 2026, 12:43 AM UTC

Affected components

Uptime by service (Showcase)Uptime by service (DoYouBuzz)Uptime by service (API)Uptime by service (Boond Connector)

Update timeline

investigating May 18, 2026, 12:43 AM UTC

We are experiencing a platform-wide outage.
resolved May 18, 2026, 02:12 AM UTC

The incident has been resolved. DoYouBuzz is fully operational as of 4:00 AM. A component of the network infrastructure caused a full network outage between 02:43 and 04:00 AM. The automatic failover did not trigger as expected due to the nature of the failure. Our hosting provider's on-call team restored service within 1h15. No data was lost or compromised. Going forward, our hosting provider has committed to faster automated failover (target: under 15 minutes) and a major firewall infrastructure upgrade planned for Q4 2026. We apologize for the disruption.
resolved May 18, 2026, 02:12 AM UTC

The incident has been resolved. DoYouBuzz is fully operational as of 4:00 AM. A component of the network infrastructure caused a full network outage between 02:43 and 04:00 AM. The automatic failover did not trigger as expected due to the nature of the failure. Our hosting provider's on-call team restored service within 1h15. No data was lost or compromised. Going forward, our hosting provider has committed to faster automated failover (target: under 15 minutes) and a major firewall infrastructure upgrade planned for Q4 2026. We apologize for the disruption.

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