doxy.me incident

Partial Service Degradation — Provider and Admin Login

Resolved after 2 hours, affecting Doxy.me API and Doxy.me webpages, on October 29, 2025.

resolved Oct 29, 2025, 06:22 PM UTC

This incident has been resolved. All login and authentication services are now operating normally.

Started
Oct 29, 2025, 04:22 PM UTC
Resolved
Oct 29, 2025, 06:22 PM UTC
Duration
2h
Detected by Pingoru
Oct 29, 2025, 04:22 PM UTC

Affected components

Doxy.me APIDoxy.me webpages

Update timeline

  1. investigating Oct 29, 2025, 04:22 PM UTC

    We are currently investigating an issue affecting some provider logins on doxy.me. Users may experience a blank or unresponsive login page. Initial investigation indicates that the issue originates from our authentication system, which is currently experiencing a global outage related to CDN configuration. We’re actively monitoring the situation and working to ensure service stability. Components Affected: • Provider Sign-In • Authentication Service

  2. monitoring Oct 29, 2025, 04:46 PM UTC

    Fix for the issue with auth CDN provider is applied, and login services on doxy.me are now recovering. We are continuing to monitor performance and accessibility across all regions to ensure full stability. Components Affected: • Provider Sign-In • Authentication Service

  3. resolved Oct 29, 2025, 06:22 PM UTC

    This incident has been resolved. All login and authentication services are now operating normally.

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