Doximity incident

Dialer Video — degraded audio/video on iOS app

Minor

Resolved after 3 hours 28 minutes, on May 14, 2026.

resolved May 14, 2026, 04:49 PM UTC

This incident is resolved. The issue affecting some Doximity iOS video calls originated from a video provider and has been corrected. Thank you for your patience.

Started
May 14, 2026, 01:21 PM UTC
Resolved
May 14, 2026, 04:49 PM UTC
Duration
3h 28m
Detected by Pingoru
May 14, 2026, 01:21 PM UTC

Update timeline

  1. monitoring May 14, 2026, 01:21 PM UTC

    Earlier today, some Doximity iOS video calls experienced an issue where audio and video did not transmit correctly to the patient. Doximity Desktop, Doximity Web, and the Android app were not affected. A mitigation has been deployed and call quality has returned to normal. We are continuing to monitor and will update this incident once it is fully resolved.

  2. resolved May 14, 2026, 04:49 PM UTC

    This incident is resolved. The issue affecting some Doximity iOS video calls originated from a video provider and has been corrected. Thank you for your patience.

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