Resolved after 2 hours 8 minutes, affecting Sites, on August 6, 2025.
On August 6, 2025, some users experienced errors when registering for events with registration forms that included conditional form fields. Our team identified the issue, which was related to underlying form validation, and has implemented a fix. We understand this may have caused frustration, and we appreciate your patience as we worked to resolve the issue.
Affected components
Update timeline
- identified Aug 06, 2025, 07:40 PM UTC
We are aware of an issue where a small subset of users encounter an error on the final confirmation screen when registering for events. Our team has identified the cause and is actively working to implement a resolution. We understand the disruption this may cause and appreciate your patience as we work to resolve the issue.
- resolved Aug 06, 2025, 09:49 PM UTC
On August 6, 2025, some users experienced errors when registering for events with registration forms that included conditional form fields. Our team identified the issue, which was related to underlying form validation, and has implemented a fix. We understand this may have caused frustration, and we appreciate your patience as we worked to resolve the issue.
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