DoIT incident

AWS GP3 instance costs in us-east-1 missing data

Resolved after 15 days 5 hours, affecting Cloud Cost Analytics and Billing, on November 5, 2024.

identified Nov 06, 2024, 02:49 PM UTC

AWS have begun to populate the data for the first two days of the month - pending further updates on the remaining days

Started: Nov 05, 2024, 09:08 AM UTC
Resolved: Nov 20, 2024, 02:57 PM UTC
Duration: 15d 5h
Detected by Pingoru: Nov 05, 2024, 09:08 AM UTC

Affected components

Cloud Cost AnalyticsBilling

Update timeline

investigating Nov 05, 2024, 09:08 AM UTC

Due to an issue in AWS billing, there is missing data from November 1st affecting GP3 cost in region us-east-1. We are currently awaiting further updates and resolution from AWS.
identified Nov 06, 2024, 02:49 PM UTC

AWS have begun to populate the data for the first two days of the month - pending further updates on the remaining days
resolved Nov 20, 2024, 02:57 PM UTC

AWS has backfilled the data and the issue has been resolved

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