Resolved after 21 hours 17 minutes, affecting DoiT Console and Billing, on December 23, 2024.
We are happy to advise this issue has now been resolved. Thank you for your patience whilst we worked through the incident.
Affected components
Update timeline
- investigating Dec 23, 2024, 11:07 AM UTC
Customers may experience and issue when creating or editing Billing Profiles & paying Invoices via the DoiT console. Our Engineering Team are actively investigating the cause of this issue and we will provide updates on our progress shortly.
- monitoring Dec 23, 2024, 11:49 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 24, 2024, 08:24 AM UTC
We are happy to advise this issue has now been resolved. Thank you for your patience whilst we worked through the incident.
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