DoIT incident
The "Create a request' feature is temporarily unavailable for some customers
Resolved after 34 minutes, affecting Support & Consulting, on July 4, 2025.
We are happy to inform you that the issue has been fixed, and all affected customers can now submit new requests. Thank you for your patience and understanding.
Affected components
Update timeline
- identified Jul 04, 2025, 06:55 AM UTC
An issue has been identified with creating new requests on the DoiT platform. As a result, some users may experience issues or be unable to create new requests on the platform's "Expert inquiry" dashboard. Our engineering teams are currently addressing this issue and will share updates promptly as more information emerges.
- resolved Jul 04, 2025, 07:30 AM UTC
We are happy to inform you that the issue has been fixed, and all affected customers can now submit new requests. Thank you for your patience and understanding.
Your product runs on more than DoIT
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services