Document Drafter incident

Routing problems - Azure Front Door

Resolved after 12 hours 19 minutes, affecting REST API and API Services - EU and 1 more, on August 3, 2026.

monitoring Aug 03, 2026, 07:23 PM UTC

Some edge access points for AFD was affected, Microsoft engineers has apply changes, and we are now monitoring the flow of data.

Started
Aug 03, 2026, 04:37 PM UTC
Resolved
Aug 04, 2026, 04:57 AM UTC
Duration
12h 19m
Detected by Pingoru
Aug 03, 2026, 04:37 PM UTC

Affected components

REST APIAPI Services - EUAPI Services - EU 2API Services - US EastAPI Services - Canada CentralAPI Services - Switzerland NorthDocument Drafter Portal

Update timeline

  1. investigating Aug 03, 2026, 04:37 PM UTC

    We are currently investigating routing problems in Azure Front Door

  2. investigating Aug 03, 2026, 05:04 PM UTC

    Microsoft is monitoring the issue. We will update again within 60 minutes.

  3. investigating Aug 03, 2026, 06:11 PM UTC

    We are continuing to investigate this issue.

  4. investigating Aug 03, 2026, 06:12 PM UTC

    The issue appears to have been resolved. We will continue to monitor and provide a post mortem here in due course.

  5. monitoring Aug 03, 2026, 07:23 PM UTC

    Some edge access points for AFD was affected, Microsoft engineers has apply changes, and we are now monitoring the flow of data.

  6. resolved Aug 04, 2026, 04:57 AM UTC

    Monitoring has completed, no services interrupted

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