DocPlanner incident

Marketplace SouthAmerica and Europe partial outage

Resolved after 55 minutes, affecting Marketplace: Poland and Marketplace: Italy and 1 more, on October 9, 2025.

monitoring Oct 09, 2025, 12:18 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 09, 2025, 12:10 PM UTC
Resolved
Oct 09, 2025, 01:05 PM UTC
Duration
55m
Detected by Pingoru
Oct 09, 2025, 12:10 PM UTC

Affected components

Marketplace: PolandMarketplace: ItalyMarketplace: TurkeyMarketplace: Czech RepublicMarketplace: SpainMarketplace: BrazilMarketplace: ChileMarketplace: ArgentinaMarketplace: ColombiaMarketplace: Peru

Update timeline

  1. investigating Oct 09, 2025, 12:10 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 09, 2025, 12:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 09, 2025, 01:05 PM UTC

    This incident has been resolved.

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