DocPlanner incident

Noa notes not generating notes in MX

Critical Vendor's status page →

Resolved after 54 minutes, affecting Noa Notes: Mexico, on October 27, 2025.

monitoring Oct 27, 2025, 06:39 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 27, 2025, 05:58 PM UTC
Resolved
Oct 27, 2025, 06:52 PM UTC
Duration
54m
Detected by Pingoru
Oct 27, 2025, 05:58 PM UTC

Affected components

Noa Notes: Mexico

Update timeline

  1. investigating Oct 27, 2025, 05:58 PM UTC

    We are currently investigating this issue.

  2. identified Oct 27, 2025, 06:32 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 27, 2025, 06:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 27, 2025, 06:52 PM UTC

    This incident has been resolved.

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